Limited Warranty
WEG provides a limited warranty on our Variable Frequency Drives and Soft Starters, Power and Motor Control Products, and Custom and Standard enclosure solutions against defects in materials and workmanship for 12 months after installation, not to exceed 18 months from the invoice date, provided WEG is given notice of the defect within 60 days of failure, but in no event later than the expiration of the warranty period. The warranty shall not apply to Fuses and other components in which the useful life in normal use is shorter than the warranty period. If a product date code is within its stated warranty period, no proof of date of purchase is required. Otherwise, a copy of the invoice is necessary to show the date of the invoice. Purchases of WEG products from unauthorized dealers or distributors void warranty coverage.
No-Fault Warranty Procedure
WEG LV Variable Speed Drives product families’ CFWs, Soft Starters product families’ SSWs, and Power and Motor
Control Products (listed in chart, below) are covered under a “No-Fault” warranty procedure. This permits each covered
product to be returned and replaced once if the customer believes it has a defect. You will need to submit the following
within 60 days of failure to the WEG Automation Service Department to process a “No-Fault” warranty claim:
- Picture of the label with serial number information from the failed product
- Brief description of the failure for quality control purposes
